Email alias for email client

Maurizio Fino shared this idea 3 years ago
Planned

Is it possible to create an option to configure/use a forwarder email as the replying alias in an email client?  For example, our nonprofit uses postion@domain.com as the mailbox, but to look more professional we create the forwarder with the users first initial and last name (jdoe@domain.com). We do this because sometimes, our volunteers come and go a little quicker than we would expect or hope, but would like the next volunteer to pickup where they left off if necessary.  When configuring the email account in an email client you cannot configure it with the jdoe@domain account because it will not connect.  Is there a way to allow our selected users to reply using the jdoe account as they are able to receive with it, mean while having the emails go to the box intended for the specific position?  Thank you all in advance for the help.

13 votes

Comments (3)

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This is now planned. You will be able to create email aliases and connect them to existing email boxes so that emails sent to alias1,2,3@domain.com will be delivered to mailbox@domain.com and you will be able to send emails from both the aliases and the original mailbox.

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This is helpful, thank you.

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We would like to use an email alias feature even on the domain side, such that support@domain1.com and support@domain2.com would be functionally equivalent.  They would share one inbox, and either could be used to reply.  Bonus points if we could wildcard it to *@domain1.com ==*@domain2.com.

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