Emailed Notification of Email non-deliveries
Open Discussion
The email delivery report in SPanel is excellent, however non-delivered emails are very important to our company, and we need to promptly investigate each one to ensure customer satisfaction, but giving out SPanel login credentials to staff isn't desirable - AND, we'd really like a notification WHEN a non-delivery has occurred.
A daily emailed report of any non-deliveries would be excellent.
Thankyou
Comments (6)
Namaste, Kim!
Thank you for joining us here! Your suggestion sounds to be very useful to me! Let's see what others think about it as well.
How much would this feature cost me if I paid for it to be implemented?
Hello, Kim!
Thank you for your generous offer to sponsor this feature request!
Our development roadmap is strictly guided by overall community demand rather than paid custom requests. Our top priority is to build features that benefit the largest number of SPanel users so we cannot take on custom development at this time regardless of funding.
You can have a system administrator or even use an AI tool to help write the code and create a custom bash script. You can set this script to run as a daily cron job on your server to parse /var/log/exim_mainlog and automatically email you a notification containing all non-delivered messages.
Thank you Vlad, I have now just done that, and it's working well.
In setting it up and testing it, we sent some 'dummy' emails e.g.
[email protected] and
[email protected]
And I thought I'd check what SPanel's deliverability tool advised on those after I'd sent them, and I was astonished to see that it advised "DELIVERED" for both! So it looks like the coding there needs to be looked at if this tool is going to be useful. In our script tweaking we had to ensure we targeted the Exim log lines that provide the essential information.
Hello, Kim!
Would it be too much to ask if you opened a ticket with support asking to be escalated to me and send me the details so that I can review the logs and the code, and apply the necessary changes/fixes where necessary?
Thank you!
I've just done that for you.
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